| Personal Customer Service | |
| Beth Buffington | 517-318-6860 |
| Katie Cowsert | 517-319-8227 |
| Nicki Funnell | 517-319-8244 |
| Tammy Hite | 517-492-8271 |
| Shelley Jacobs | 517-319-8215 |
| Sidena Locke | 517-319-8224 |
| Irma Schineman | 517-319-8247 |
| Business Customer Service | |
| Sue DeWitt | 517-319-8232 |
| Marci Kohler | 517-319-8239 |
| Cathy Landry | 517-319-8226 |
| Lauren Luce | 517-492-8269 |
| Karen Schaffner | 517-319-8237 |
| Angela Maldonado | 517-319-8217 |
| Ashley Kalush | 517-319-8222 |

| Bonds | |
| Nicole Andries | 517-321-4600 |
| Marcia Miller | 517-319-8220 |
| Claim Service | |
| Lynn Martinez | 517-319-8234 |
| Beth Buffington | 517-319-8250 |
| Information Technology | |
| Dan Peterson | 517-492-8270 |
| Reception | |
| Lisa Iverson, Front Desk | 517-319-8211 |
| Kylie Luce, Phones & Mail | 517-321-4600 |
| Accounting | |
| Judy Peterson | 517-319-8242 |
| Marjie Rowland | 517-492-8264 |
| Leadership | |
| Bob Chapman | 517-319-8213 |
| Judy Peterson, Operations Mgr | 517-319-8242 |
| Nathan Chapman, Carrier Mgr | 517-319-8249 |
| Curt Peterson, Quoting Mgr | 517-492-8274 |
| Employee Agents | ||
| Bob Chapman | 517-319-8213 | |
| Nathan Chapman | 517-319-8249 | |
| Curt Peterson | 517-492-8274 | |
| Dan Peterson | 517-492-8270 | |
| Ryan Peterson | 517-319-8212 | |
| Wesley Dusa | 517-492-8261 | |
| Independent Agent Affiliates | ||
| Cloyd Barnes | 517-319-8214 | |
| Jeff Barrett | 517-319-8219 | |
| Vins Berggren | 517-319-8218 | |
| Chaz Carrillo | 517-492-8267 | |
| Kevin Damesworth | 517-319-8223 | |
| Colin Garn | 517-492-8266 | |
| Paul George | 517-319-8248 | |
| Mike Glair | 517-319-8230 | |
| George Goodell | 517-319-8240 | |
| Steve Grinnell | 517-319-8229 | |
| Farm Insurance Service | |
| Katie Cowsert | 517-319-8227 |
| Independent Agent Affiliates | ||
| Brian Hudson | 517-319-8233 | |
| Oliver Neeb | 517-319-8235 | |
| Jim Neubacher | 517-492-8272 | |
| Caleb Opper | 517-319-8221 | |
| Jason Orton | 517-319-8225 | |
| Kyle Ranney | 517-492-8265 | |
| Bob Rupinski | 517-319-8216 | |
| Bob Schenck | 517-319-8228 | |
| Larry Wuetrich | 517-319-8241 | |
| Corporate Chaplain | |
| Bob DeWeese ext 4114 | 877-322-2427 |
| Financial Institution Service | |
| Karen Schaffner | 517-319-8237 |
| Health Insurance Service | |
| Health Benefits Team | 517-321-4600 |
